Shipping policy
Shipping Policy
Southern Salt Print Shop currently ships orders from our location in Williamston, South Carolina.
Orders are typically processed within 2–3 business days. Processing times may increase during product launches, holidays, or periods of high order volume. Orders are not processed on weekends or holidays.
We’re a small business, and every order is carefully packed before it heads your way. We appreciate your patience during especially busy seasons!
SHIPPING LOCATIONS
Southern Salt Print Shop currently ships within the United States only.
We hope to offer international shipping in the future as we grow.
Shipping rates are calculated at checkout based on your order, shipping destination, and selected shipping method.
SHIPPING TIMES
Delivery times vary depending on your location and the shipping service selected at checkout.
Please note that estimated delivery times begin after your order has been processed and shipped. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, or other circumstances outside our control.
TRACKING
Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow your package on its way to you.
LOST OR DELAYED PACKAGES
Once an order has been accepted by the shipping carrier, delivery timing is outside of our direct control. Occasionally, packages may be delayed, incorrectly scanned, or marked as delivered before they can be located.
If your tracking appears to be delayed or your package is marked as delivered but cannot be found, we recommend first checking around your property, with household members or neighbors, and allowing a little additional time in case of an early delivery scan.
If your package still cannot be located or appears to be lost in transit, please contact the shipping carrier for assistance with locating the shipment.
We’re also happy to provide any tracking or shipment information you may need. You can reach us at support@southernsaltprintshop.com.
INCORRECT SHIPPING ADDRESSES
Please carefully review your shipping address before completing your order.
Customers are responsible for providing a complete and accurate shipping address at checkout. Southern Salt Print Shop cannot be responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your shipping address before your order has shipped, please contact us as soon as possible at support@southernsaltprintshop.com. We’ll do our best to update it before your package leaves us, but we cannot guarantee changes once an order has entered processing.
DAMAGED ORDERS
We carefully package every order to help ensure it arrives safely.
If your order arrives damaged, please contact us at support@southernsaltprintshop.com within 7 days of delivery with your order number and photos of the item and packaging so we can help make it right.